Terms and Conditions

Last updated: [02 October 2026]

1. About us and acceptance of these Terms

1.1 This website, www.sundubai.net (the “Website”), is owned and operated by Sun Management Consultants, with its registered office at Office No. 1504–1505, Burj Al Salam, opposite World Trade Centre, Sheikh Zayed Road, Dubai, United Arab Emirates (“Sun Management Consultants”, “we”, “us” or “our”). The Website is owned and managed by Sun Management Group.

1.2 By accessing, browsing or using the Website, or by purchasing any of our services, you (“you”, “Client” or “Visitor”) agree to be bound by these Terms and Conditions, our Privacy Policy, our Pricing, Payment and Refund Policy and our Service Delivery Policy (together, the “Policies”). If you do not agree, please do not use the Website or our services.

1.3 Where we sign a separate engagement letter or service agreement with you, that document governs the specific engagement. If it conflicts with these Terms, the engagement letter prevails for that engagement.

2. Eligibility

2.1 You must be at least 21 years old (the age of full legal capacity under UAE law) and legally able to enter into binding contracts to purchase our services.

2.2 If you act on behalf of a company or other legal entity, you confirm that you are authorised to bind that entity, and “you” includes that entity.

3. Our services and information on the Website

3.1 We provide corporate service provider activities, management consultancy, advisory, audit and related professional services. The scope, fees and timelines of each engagement are agreed with you in writing before work begins.

3.2 Content on the Website is for general information only. It is not legal, tax, accounting, financial or investment advice and must not be relied upon as such. We accept no responsibility for any action taken based on Website content without formal engagement. Content may change at any time without notice.

4. Your obligations

4.1 You agree to provide information and documents that are complete, accurate, current and not misleading, and to inform us promptly of any change.

4.2 You must not use our services, directly or indirectly, for any unlawful purpose, including money laundering, terrorist financing, proliferation financing, sanctions evasion, tax evasion, fraud or any other crime under UAE law or the laws of any other applicable jurisdiction.

5. Anti-Money Laundering, Counter-Terrorist Financing and Counter-Proliferation Financing (AML/CFT/CPF)

5.1 We are committed to preventing the misuse of our business for financial crime. We comply with Federal Decree-Law No. 10 of 2025 on Anti-Money Laundering, Combating the Financing of Terrorism and Proliferation Financing, its Implementing Regulation (Cabinet Resolution No. 134 of 2025), Federal Decree-Law No. 7 of 2014 on Combating Terrorism Offences, Cabinet Decision No. 74 of 2020, Cabinet Resolution No. 109 of 2023 on Ultimate Beneficial Owner procedures, and the guidance of our supervisory authority (the Ministry of Economy and Tourism), the UAE Financial Intelligence Unit (FIU) and the Executive Office for Control and Non-Proliferation (EOCN), as amended or replaced from time to time.

5.2 Customer Due Diligence (CDD). Before accepting an engagement or a payment, and throughout our relationship, we may require you to provide:

• identification for individuals (passport, Emirates ID, visa, proof of address);
• for legal entities, the trade licence, memorandum and articles of association, register of shareholders and directors, and Ultimate Beneficial Owner (UBO) details for any natural person who owns or controls 25% or more, or otherwise exercises ultimate control;
• proof of authority of any person acting on your behalf;
• information on the nature and purpose of the business relationship, source of funds and, where required, source of wealth;
• confirmation of whether you, your UBOs or your representatives are Politically Exposed Persons (PEPs) or their family members or close associates.

5.3 Enhanced Due Diligence (EDD). We apply enhanced measures where the risk is higher, including PEPs, complex or unusual ownership structures, cash-intensive or high-risk sectors, and persons connected with high-risk jurisdictions identified by the Financial Action Task Force (FATF) or the UAE National Committee for Combating Money Laundering and the Financing of Terrorism and Proliferation.

5.4 Ongoing monitoring. We monitor engagements and transactions on an ongoing basis and may request updated information or documents at any time.

5.5 Our rights. We may, without liability, refuse to accept an engagement, delay or suspend services, decline or return a payment, or terminate a relationship where:

• you do not provide CDD information or documents when requested;
• we cannot verify your identity, your UBOs or the source of funds;
• we suspect that funds are proceeds of crime or linked to terrorist or proliferation financing;
• A transaction is unusual, has no apparent economic or lawful purpose, or is inconsistent with what we know about you.

5.6 Reporting. Where we know, suspect or have reasonable grounds to suspect that a transaction or funds relate to a crime, we are legally required to report it to the UAE FIU through the goAML platform without notifying you. UAE law prohibits us from disclosing (“tipping off”) that a report has been or may be made. Any report made in good faith does not breach any confidentiality obligation we owe you.

5.7 Record keeping. We keep CDD records, transaction records and correspondence for at least five (5) years from the end of the business relationship or the date of the transaction, or longer where UAE law or a competent authority requires. We provide these records to competent authorities on lawful requests.

5.8 Cash. We do not accept cash payments for services purchased through the Website.

6. Sanctions compliance

6.1 We screen Clients, UBOs, representatives and counterparties against the UAE Local Terrorist List and the United Nations Security Council Consolidated List, as required by Cabinet Decision No. 74 of 2020, and may also screen against other lists, including those of the U.S. Office of Foreign Assets Control (OFAC), the European Union and the United Kingdom.

6.2 We will not provide services to, or accept payment from or on behalf of, any person or entity that is designated on these lists, is owned or controlled by a designated person, or is acting for a designated person. This includes terrorists and narcotics traffickers designated under OFAC programmes and persons located in, or acting for, countries subject to comprehensive sanctions.

6.3 If a confirmed or potential match is identified, we will freeze funds without delay where required, and report to the EOCN and other competent authorities. We will not be liable for any loss arising from actions taken in good faith to comply with sanctions laws.

7. Online payments and card use

7.1 Card payments are processed by our third-party payment gateway, [gateway / acquiring bank name]. Your card details are entered directly with the gateway and are not stored or accessible by us.

7.2 The cardholder should keep a copy of the transaction record and these Policies as proof of the transaction.

7.3 The person paying must be the cardholder, or the owner, manager or partner of the Client company, or hold written authorization from the cardholder. We may require cardholder verification before delivering services.

7.4 If a fraudulent or unauthorized card is used, or the required authorization is not provided, we will cancel the service immediately and may report the matter to the card issuer, the payment gateway, the police and other competent authorities.

7.5 Third-party payments (payment by a person other than the Client) are accepted only after our approval and due diligence on the payer.

8. Acceptable use of the Website

You must not use the Website to:

• breach any UAE law, including Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes;
• gain unauthorized access to the Website, its servers or any connected systems;
• introduce viruses, malware or other harmful code;
• collect data about other users, or impersonate any person;
• post or transmit content that is false, defamatory, offensive or contrary to public order or morals in the UAE.

Unauthorised use of the Website may give rise to a claim for damages and may be a criminal offence.

9. Intellectual property

All content on the Website, including text, graphics, logos and layout, is owned by or licensed to us and protected under Federal Decree-Law No. 38 of 2021 on Copyrights and Neighbouring Rights and other applicable laws. You may view and print pages for personal reference only. Any other use requires our prior written consent.

10. Links to other websites

The Website may contain links to third-party websites for your convenience. A link does not mean we endorse that website, and we are not responsible for its content, availability or privacy practices.

11. Confidentiality

We treat information you provide as confidential and use it only to deliver our services and meet our legal obligations. Confidentiality does not apply where disclosure is required by law, a court, or a competent authority, including disclosures under the AML law described in Section 5.

12. Limitation of liability

12.1 To the extent permitted by UAE law, we are not liable for any indirect, incidental or consequential loss, or for loss of profit, business, data or goodwill, arising from the use of the Website or our services.

12.2 Our total liability for any engagement is limited to the fees you paid for that engagement.

12.3 We are not liable for any delay, suspension or refusal of services resulting from our compliance with AML/CFT/CPF or sanctions laws, or from your failure to provide required information.

12.4 Nothing in these Terms limits any liability that cannot be limited under UAE law, including liability for fraud or gross negligence, or your statutory rights as a consumer.

13. Indemnity

You agree to indemnify us against all claims, damages, losses, liabilities, penalties, costs and expenses of any kind that we suffer or incur, directly or indirectly, as a result of transactions processed through the payment gateway on your behalf, false or misleading information you provide, or your breach of these Policies or of any law.

14. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, government action, war, cyber-attacks, or failure of utilities, telecommunications or payment networks.

15. Electronic communications

You agree that contracts, notices and records may be made and kept electronically, and that electronic communications and signatures have legal effect under Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services and Federal Decree-Law No. 14 of 2023 on Trading by Modern Technological Means.

16. Governing law and jurisdiction

Our country of domicile is the United Arab Emirates. These Terms, and any dispute arising out of or in connection with the Website or our services, are governed by the federal laws of the UAE as applied in the Emirate of Dubai. The courts of Dubai have exclusive jurisdiction, unless an engagement letter specifies otherwise.

17. Changes to these Terms

We may update these Policies to reflect changes in law, regulation or our services. The updated version takes effect when published on the Website, with the “Last updated” date shown at the top. Material changes affecting existing engagements will be notified to you by email.